Welcome to the Dealer Communication Center (DCC)! You asked for a better, cleaner, easier way to communicate with us, and we listened. The DCC will be your one-stop spot for everything you need to know regarding products, pricing, program announcements and news. Rather than crowd your inbox with messages, you’ll start to see more streamlined communications procedures.

Everything you’re used to seeing in Dealer Portal will continue to be posted here, but be sure to check in to the DCC from time to time and read our monthly Monitor Newsletter! Questions? Call your Account Executive at 800-615-3844.


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January 2018
Yearly Holiday Schedule

Yearly Holiday Schedule

MONI will be observing special hours for the following holidays. We will also send out reminders of ...
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January Sales Contest

January Sales Contest

Let’s get this year kicked off right! We have an exciting sales contest lined up for January.
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December 2017
MONI Holiday Hours

MONI Holiday Hours

MONI will be observing special hours for the upcoming holidays.
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MONI is Now Offering Professional Monitoring for Nest Secure

MONI is Now Offering Professional Monitoring for Nest Secure

We are proud to announce that MONI is now offering professional monitoring for Nest’s new product l...
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MONI Smart Security Announces Renewed Partnership with Skyline Smart Home Protection

MONI Smart Security Announces Renewed Partnership with Skyline Smart Home Protection

Today MONI announced it has renewed its relationship with Skyline Smart Home Protection (“Skyline”...
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November 2017
Holiday Hours

Holiday Hours

 MONI will be observing special hours for the upcoming Thanksgiving holiday: Dealer Care will...
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Introducing MONI-supported Camera and DVR system by LUX

Introducing MONI-supported Camera and DVR system by LUX

In response to a high demand for stand-alone DVR systems, MONI is introducing a new program designed...
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Nest and MONI Professional Monitoring Pricing Announcement

Nest and MONI Professional Monitoring Pricing Announcement

Nest will be officially announcing pricing for Nest Secure later today in an email to 4 million peop...
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Sales Tax Updates on California Service Tickets

Sales Tax Updates on California Service Tickets

If you perform service calls in the state of California, you should expect to see a resale certifica...
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Alert – Dealer Portal Scheduled Outage

Alert – Dealer Portal Scheduled Outage

Dealer Portal will be unavailable on Sunday, November 12th, 2017 from 10am to NOON CST due to schedu...
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October 2017
Amazon Gift Card Promo

Amazon Gift Card Promo

At the end of October, we will discontinue our $10 off promotion. Beginning on October 31st, we will...
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New Alarm.com Protocols

New Alarm.com Protocols

Throughout the coming months, we will be rolling out a list of alarm.com-specific features that will...
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September 2017
Funding Requirement – 2GIG LTE Radio Updates – Reminder

Funding Requirement – 2GIG LTE Radio Updates – Reminder

We sent a communication on May 1st, 2017 advising that we were phasing out 3G radios for 2GIG Go Con...
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MONI is Proud to Partner with Nest

MONI is Proud to Partner with Nest

Earlier today, we released an exciting announcement about MONI being the exclusive professional moni...
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Alert – System Maintenance

Alert – System Maintenance

MONI is planning to perform some upcoming system updates. While these updates are underway, certain ...
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