Welcome to the Dealer Communication Center (DCC)! You asked for a better, cleaner, easier way to communicate with us, and we listened. The DCC will be your one-stop spot for everything you need to know regarding products, pricing, program announcements and news. Rather than crowd your inbox with messages, you’ll start to see more streamlined communications procedures.

Everything you’re used to seeing in Dealer Portal will continue to be posted here, but be sure to check in to the DCC from time to time and read our monthly Monitor Newsletter! Questions? Call your Account Executive at 800-615-3844.

MONI Customer Bill Of Rights
27 April 2017

MONI Customer Bill Of Rights

MONI Customer Bill Of Rights

MONI understands that moments matter. We want to ensure that the moments you spend with our company through our products, services and support teams are positive ones – allowing you to spend more time with the people and things that you care about the most. After all, helping to protect the things most important to you is why you’ve come to us.

Your safety is important to us, but so is your satisfaction. We know that some in the home security industry have not operated with the same level of transparency that other services you use each day do. We have been and intend to continue to be transparent to our customers. We value you as a customer and believe that contracts work both ways. We think it is important to know exactly what you can expect from us. That’s why we’ve created our Customer Bill of Rights.


Read the full document.


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