24 June 2015

Monitronics Dealer Portal Recognized with ESX Innovation Award

Monitronics Dealer Portal continues to earn accolades as the security industry’s leading online dealer resource. Most recently, the Electronic Security Expo (ESX) selected Dealer Portal as a winner of an Innovation Award in the Dealer Services category. Dealer Portal was honored in one of 25 ESX categories. The event is scheduled for June 24-26 at the Baltimore Convention Center in Baltimore, Maryland. ESX is gaining prestige each year as one of the fastest growing trade events in the country, bringing together electronic security dealers, integrators and monitoring professionals. “Our winners represent the best of the best,” said George De Marco, ESX Chairman. “We applaud them for driving our industry forward and improving both the end-user experience and our ability to run our companies efficiently and profitably.” Dealer Portal was also recognized last March with a 2015 Bronze Stevie Award in the “e-Commerce Customer Service” category. The portal was also honored at ISC West in 2014, as part of Monitronics’ “Magic Touch” trade show theme that emphasized the company’s cutting-edge technology. It’s also a big reason why Monitronics was honored in March with its fifth Frost & Sullivan award as Company of the Year in the North American Resident Security Service category. Dealer Portal is a major benefit for Monitronics’ Authorized Dealers, serving as their central hub for information and resources, and also giving them real-time control over information and activity essential to their businesses. It’s a resource for training, information about company news, dealer alerts, and reports. Monitronics Senior Director of Dealer Services Barbara Holliday said the latest award continues to highlight the company’s efforts to support dealers with technology that is constantly growing and evolving. “As we move toward a robust, self-service platform that simplifies interactions with our dealers, we continue to invest a great deal of resources into our Dealer Portal,” Holliday said. “We’re proud of the tool, and look forward to continued expansion of its functionality in the near future.”

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